| Chapter No. | Chapter Title | Chapter Author | Page No. |
| INFORMATION TECHNOLOGY AND BANKING SECTOR | | |
| Impact of Information Technology on Banking Sector | S. Hema | 3 |
| E-Banking Problems in India | V. Murali Krishna, K. Sreenivasa Murthy, M. Subramnyam & D. Himachalam | 26 |
| Problems of Banks Customers while Using Financial Instruments in Indian Banking Sector | K. Sudarsan, S.E.V. Subramanyam, C. Udai KUmar & D. Himachalam | 35 |
| Emerging Trends in Banking Sector Services- A Review | K. Padmapriya, P.V. narasaiah & B. Gangaiah | 48 |
| HRD Practices in Indian Banking Sector | G. Anupama & Suja S. Nair | 60 |
| Indian banking Sector: an Overview | B. Vijayalakshmi | 74 |
| Impact of Information Technology in the Development of Public Banking Sector in India | B. Vijayalakshmi & B. Mohan | 82 |
| INSURANCE & FINANCIAL SERVICES | | |
| Factoring -the Idea and the Reality | C. Vethirajan | 99 |
| Emerging trends in Financial Services-Issues and Challenges | P. Gurumurthy | 108 |
| Financial Performance of Life Insurance Companies and Products | V. Neelaveni | 130 |
| New trends and Strategies of Project Finance with Reference to Indian Financial Institutions | Rekha Rao Subraveti | 165 |
| A Study of Policy Holders Perception Towards Insurance with Special reference to LIC, Nellore Division | Shaik Mahaboob Syed | 174 |
| General Insurance in India: an Overview | B. Vijayalakshmi | 188 |
| FINANCIAL INSTITUTIONS AND DEVELOPMENT BANKS | | |
| Ethical Pitfalls of the Indian banking Sector | M.R. Jhansi Rani & C.B. Venkata Krishna Prasad | 203 |
| Role of SEBI for Small Investor Protection and Its Effectiveness | P. Venugopal, Himachalam Dasaraju & Kota Sreenivasa Murthy | 220 |
| Growth and Challenges of Retail Banking in India | K.V.S.N. Jawahar Babu & N. Meena rani | 243 |
| Efficiency of Regional Rural Banks (RRBs) in India: A Typical Analysis | G. Vijaya Bharathi & V. Reddy Lakshmi | 254 |
| Institutional Finance: Challenges and Opportunities of SMEs in India | B. Vijayalakshmi & N. Suseela Bharati | 266 |
| MUTUAL FUNDS AND CAPITAL MARKETS | | |
| A Study on Mutual Funds | Sd. Ghousal Asvia Begum & P. Thanuja | 281 |
| Indian Economy for Two Decades 1991 to 2011- Impact of Capital Markets | S. Raja, V. Kalpana, N. Jhansi Rani &M. Revathi | 295 |
| The Impact of Plastic Monet on Paper Money | Gurumurthy Javaji & N. Giri Babu | 301 |
| Performance of Mutual Fund Schemes offered by Different AMC's : an Empirical Study | M. Muni Kumari | 308 |
| Need fro More Economic Reforms in India for Financial Sustainability | N. Suneetha , S.K. Karimulla, M. Kumar Raju & A . Ranga Reddy | 315 |
| Mutual Funds in India- The Current Scenario | N.V. Rathnam & P.V. Narasaiah | 327 |
| Performance of Selected Tax Saving Schemes: an Empirical Study | K. Srilakshmi | 343 |
| Risk Management of various ULIP Plans: An Empirical Study | K. Suguna | 353 |
| Mutual Funds : Impact of the Global Financial crisis | B. Vijayalakshmi | 363 |
| Index | | 375 |
