| Chapter No. | Chapter Title | Chapter Author | Page No. |
| Preface | | 7 |
| Section - 1: INSIGHTS | | |
| THE GREATEST GIFT The Importance of informal & appreciation | | 13 |
| PACE SETTER working with alpha males & Managing high performers | | 25 |
| MY HANDS ARE TIED Integration of New employees into the Organizational culture | | 47 |
| BLACK or GREY Deciding between Experience & Youth | | 64 |
| BAILING OUT Handling exits in organizations | | 78 |
| ALL THAT GLITTERS IS NOT GOLD Intelligent recruitment & preventing hiring mistakes | | 96 |
| CAST IN STEEL Developing effective & Meaningful HR Policies | | 115 |
| Section -2 : REFLECTIONS | | |
| GREAT LEADERS competencies & Traits of a Great leader | | 137 |
| DOORMATS & CARPETS Developing Clerical Staff | | 167 |
| OBJECT OF MY ANGER managing anger | | 176 |
| WINNERS & LOSERS trade unionism & Militancy | | 192 |
| Section - 3 : CASES | | |
| YOU DON'T KEEP YOUR COMMITMENTS Cross Cultural differences & interpersonal conflicts | | 212 |
| IT"S MY LIFE impact of Personal information on hiring decisions | | 225 |
| DIFFERENT STANDARDS Personal & Organizational ethics | | 237 |
| TRUST ME Preventing misuse of company policies | | 253 |
| ANATOMY OF A GRIEVANCE managing employee grievances | | 277 |
| Epilogue | | 299 |
