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Emerging trends in the banking sector /

Emerging trends in the banking sector /
DK Number:DK-192182
ISBN: 0230636055
Title: Emerging trends in the banking sector /
Author: editors, R.K. Mittal, A.K. Saini, Sanjay Dhingra.
Imprint: New Delhi : Macmillan India,
Physical Desc.: xii, 480 p. : ill. ; 24 cm.
Series Information: (Macmillan advanced research series)
Year: 2008
Price: USD 27.55 (pbk.)
Summary: Proceedings of a conference; in Indian context.
Volume Title: section 1. Banking : technology paradigm -- section 2. Banking : management and strategic issues.
Subject Strings: Banks and banking--Information technology--India--Congresses.
  Bank management--India--Congresses.
  Banks and banking--Government policy--India--Congresses.
Series: Macmillan advanced research series
More books by: Dhingra, Sanjay
  Mittal, R. K.
  Saini, A. K. (Anil Kumar), 1960-
  More books on topic: Business Management
  More books on topic: Conference Proceeding Humanities & Social Science
  More books on topic: Information Technology
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Title Contents
Chapter No.Chapter TitleChapter AuthorPage No.
Section -I : Banking-Technology Paradigm
Electronic Payment Systems in BanksR.K. Mittal and Sanjay Dhingra3
Bank Employees Perception Towards Aoption of e-Banking in IndiaDharmender Kumar, Dharminder Kumar and A.K. Saini11
Consumer Perception and the Use of Electronic Banking: An Empirical StudyAnu Singh Lather, Shalini Garg and Sona Vikas20
E-Banking and its Adoption by Customers: An Exploratory StudyR.K. Mittal and Meenakshi Gandhi30
Analysis of CRM Effectiveness: ATM Services in Banking SectorShamsher Singh40
Emerging Technology Trends in Banking SectorRajiv Prakash Saxena55
Information Technology in Indian Banks: Key Issues and ChallengesUmesh Gulla63
Internet Banking in India: Usage Patterns, Roadblocks and the Strategies for ImprovementSanjiv Mittal and Akanksha Gupta76
E-Banking --A Customer PerspectiveHamendra Dangi and Monika Kothari88
Applications of Artificial Neural Networks in banking Sector: A ReviewJeetendra Pande and Nihar Ranjan Pande100
Securing Web Applications in Internet BankingSushila Madan and Supriya Madan110
Banking-Technology-Nexus in India: Threat or Opportunity?Dhiraj Sharma116
Data Mining: A Tool for Banking IndustryM.P. Thapliyal132
Prospects of technological Advancements in Banking Sector Using Mobile Banking and Position of IndiaM.K. Sharma and K.S. Vaisla140
Privacy Policy Analysis of Indian Online banking SystemVinita Sharma and Suman Makhija148
Section -II : Banking--Management and Strategic Issues
Service Quality in RetailBanking: An Empirical InvestigationSanjay K. Jain and Garima Gupta165
The Two Financial Conglomerates in a Joint Venture in Turmoil: A Study of Softer Side of AllianceAnu Singh Lather and Shilpa Jain181
Financial Inclusion and Priority lending: Challenge for Corporate Governance in BanksK.M. Mittal195
Operational Risk Management by Indian Banks Post Basel II-Implementation and Modelling IsuesYogieta S. Mehra Rashmi Agrawal and P.K. Gupta211
Operational Risk Modelling Under Basel-II FrameworkS. Chandrasekhar228
Multi-factor Framework for Indian Private Banks' ProblemLoansAshima Jain and P.K. Gupta234
A generic Model Towards Providing a Single, Unified View of Customer for CRM in Financial ServicesTapati Bandopadhyay, A K Saini, Pradeep Kumar and Gita Kumta253
Individual Credit Rating A Technique to Ease Retail BankingRaju.G.261
Indian Banking--Basel II Accord and its ImplicationsDeepak Tandon and Neelam Tandon268
Basel II - Indian Banks' Adaptability to Global Changes A Growth Review Context to Indian Banking SystemSudhanshu Joshi, V.K. Singh and C.A. Veena Singh284
Unleashing Transparency and Unfolding Resistance (A Saga of Right to Information ina Public Sector Bank)S. Sanjay Kumar296
Employee Development-Route to Improved Service Quality in Indian banking IndustryMeenakshi Handa and Aastha Gulati304
Banking at the Bottom of the PyramidNeena Sinha and Timcy Chaudhary316
A Comparative Study of Public and Private Sector Banks: Effects of HR Metrics on Overall Organisational PerformanceVandna Sharma and Anushree Priyadarshini327
A Study of Customer Perceptions of Service Quality and Brand Loyalty in Retail Banking SEctorPuja Khatri, Deepti Bhaskar, A.K. Saini and Neha Gulati342
SWOT Analysis of Universal BanksSanjay Dhingra and Jyotsna Arora357
Cooperative Banking in India : Challenges and OpportunitiesUrvashi Sharma and Noopur Agrawal367
The Revese Mortage Market in India--Prospect and ProblemsNarinder Pal Singh377
Basel II : A New Global Mantra for Indian Banks Performance Measurement Study of ICICI BankChand Tandon396
The Indian Banking Sector-Contour of ReformsKimi Thareja and A K Saini411
Trends of Bancasurance in IndiaSanjay Dhingra, Ruchi Gupta, Rachna Goyal and Deeksha Arora418
Basel Norms: Tool for Corporate Governance (A Critical Review of Corporate Governance in Indian Banking)R.K. Agarwal and Abhinn baxi426
Human Resource Challenges in MicrofinanceSanjay Dhingra, Abhishek Anand and Neha Gulati444
Banking Sector: Trends Issues and ChallengesNikhil saket and Manoj kr.Gupta453
Role of banks in Promotion of Foreign TradeSanjay Dhingra and Ajay kumar Goel460
Banking Sector Employees: A Study of Organizational StressorsSuman Dhawan467

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Emerging trends in the banking sector

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